Frequently Asked Questions

PGA TOUR Statement regarding cancellation of THE PLAYERS Championship and upcoming PGA TOUR events

It is with regret that we are announcing the cancellation of THE PLAYERS Championship.

We have also decided to cancel all PGA TOUR events – across all of our Tours – in the coming weeks, through the Valero Texas Open.

We have pledged from the start to be responsible, thoughtful and transparent with our decision process. We did everything possible to create a safe environment for our players in order to continue the event throughout the weekend, and we were endeavoring to give our fans a much-needed respite from the current climate. But at this point – and as the situation continues to rapidly change – the right thing to do for our players and our fans is to pause.

We will be prepared to answer additional questions on Friday at 8 a.m.

For more information on frequently asked questions about the Dell Technologies Match Play, please see below. This page will continue to be updated.

What are we going to do about refunds?

We are working through the refund process at this time. This is a fluid situation, and we are dedicated to providing our fans with the appropriate level of customer service. We will have more information soon, and we appreciate the patience of our fans as we work through these logistics.

How will this impact the event’s charitable donation to the First Tee and Dell Children’s Hospital?

This is a difficult situation, one with consequences that impact our players, fans and the communities in which we play. Removing fans eliminates a significant source of the financial underpinning of an event. At this point in time, it's too early to quantify the impact, but we are confident the spirit of this organization, players, volunteers and everyone associated with the event will prevail. We will have more information post-event.